IT Helpdesk Services

Where do I Get Day-To-Day IT Answers and Troubleshooting?

Has it happened to you?

It’s late at night, you’ve encountered an IT issue, and you desperately need help before it causes serious problems and costly downtime.

The Motz Tech team is on YOUR side and ready to help.

We’ve all been there – but that doesn’t mean you have to be stuck with IT headaches and hassles.

Do you know that the Motz Technologies Helpdesk service prevents small issues from becoming costly problems and answers IT questions for our clients every day?

We could do the same for you and your business.

You are an expert in your field. Let us help you with our expertise – business IT.

Helpdesk Services & Support

With Motz Technologies Helpdesk on Your Side, You’ll Never Have to Face IT Issues Alone.

We have certified, IT techs who will assist you with:

  1. Desktop Operating Systems
  2. Server Operating Systems
  3. Mobile Devices
  4. Productivity Applications
  5. Printing
  6. Network and Access Issues
    • Network authentication
    • Network shares
    • Network resources
    • Email accounts
    • System Backups
    • Firewalls and other security issues.
  7. Anything related to IT

Pro-Growth Business IT Services

  • Managed Services – Proactively maintaining, managing, monitoring, and securing your IT environment
  • Data Backup and Recovery – Automatically ensuring that your data and workflow is backed up and available to you
  • Cloud Solutions – Thoughtfully implementing cloud solutions that provide for scalability, mobility, and cost savings
  • IT Consulting – Regularly providing executive-level IT consulting for technology-impacted decisions
  • Helpdesk – Resolving everyday IT issues to keep workflow moving
  • Office 365 / Dropbox – Consistently delivering support for modern office productivity solutions

Want Pennsylvania Based IT Support for Your Harrisburg or Lancaster Area Company? – That’s Us!

  • Local Techs – No offshore call centers. All the support technicians are Pennsylvania locals.
  • Personalized Support – All helpdesk clients will be provided with a chat button on the desktop that will connect them directly to the Helpdesk support technicians with just a few clicks. Fast and easy.
  • Quality Guaranteed – Clients that contract with Motz Technologies for Helpdesk services are guaranteed to have someone on the line with them to begin addressing their IT concerns within fifteen minutes.